Happy Tutors Learning Centre Privacy Policy

Happy Tutors Learning Centre is committed to safeguarding the privacy of our customers. All personal data collected in the course of rendering our services is handled in accordance with the Personal Data Protection Act 2012.

This policy describes how we may collect, use, process and manage your personal data.


What personal data we collect

We define “personal data” as data that can be used to uniquely identify a natural person, such as your personal particulars (e.g. name, contact information, address), education details and photographs.

This data is collected from you at the point of registration and may additionally be sought from you during the period of your enrolment in our regular or trial classes.


How we use your personal data

We may use your personal data for our core business purposes, such as:

  1. Processing your applications
  2. Responding to your instructions or queries
  3. Communicating with you, including providing you with updates on changes to our products and services
  4. Analytics for developing or improving our products and services

      In addition to the above purposes, we may also use photographs and video recordings of you, taken with your permission and in the context of activities carried out on our premises or as part of our external programmes, for marketing and promotional reasons.

      Use of data for marketing purposes

      We may use your personal data to send you our latest announcements or offer you products and services that may be of interest to you. Such messages may be conveyed to you through e-mail, telephone calls or mobile messaging services.

      You may at any time request that we stop contacting you for these purposes via selected or all modes.


      Data security

      Your personal data is contained behind secured networks and is only accessible by a limited number of authorised persons who are required to keep the information confidential.


      Third-party use

      In the course of our business, third parties that provide services through us will only be permitted to use and disclose your information to the extent required for them to offer the services to us. We will not sell, trade or otherwise transfer your personal data to any external parties. For example, payment gateways and other third-party service providers will only be allowed to use your information for payment-related operations. Nevertheless, you are encouraged to read their privacy statements to understand how your information is being used by them.


      Retention of personal data

      Your personal data is retained as long as the purpose for which it was collected remains and until it is no longer necessary for any other legal or business purposes.


      Amendments and updates

      We reserve the right to amend this policy to ensure that it is consistent with any developments in the way we are using your personal data or any changes to the laws and regulations applicable to Happy Tutors Learning Centre. All revisions will take effect immediately and you will be notified of any significant changes.


      Contacting us

      If you have any questions concerning this policy or would like to request corrections to your personal data held by Happy Tutors Learning Centre, you may contact us at join@happytutors.edu.sg.